Jackson Evolves to Support the Immigrant Community
The 1960s through the 1980s was a crucial period in Miami’s history, with an influx of immigrants from
Latin America coming to South Florida seeking economic and socio-political freedom.
The Spanish-speaking staff at Jackson Memorial was limited and, at times, other guests or volunteers
would translate between the medical staff and patients, which often created miscommunication. The
need for translators became noticeable to a group of employees who would later become part of
Jackson’s first Latin Affairs Department, established in 1976.
When Cuban-born Maria Elena Toraño’s son Eric came close to death because of a blood clot, physicians at
Jackson Memorial provided him with lifesaving care. This encouraged her to become the Latin Affairs
Department’s director. Also Cuban-born, Maria Rosa Gonzalez-Carrero became Jackson’s first salaried
interpreter in 1973, and later the associate director of the department.
The purpose of the Latin Affairs Department was to assist in language interpretation, improve the
hospital’s relationship with Miami’s growing Hispanic community, and to market Jackson to Latin
In 1981, Miami-Dade County passed an anti-bilingual ordinance declaring English the official language.
That caused Jackson’s Spanish-language programs to be restructured. The ordinance was later repealed
in 1993, with the Dade County Commission declaring that only medical information needed by a patient
could be translated into that person’s native language.
Feb. 2018 Employee Stories
Taking Care of Jackson for as long as I Can. Link opens story page.
In 1979, I was a mechanic looking for a job. It was my older brother, Rodney Taylor, who suggested that I take a position at Jackson Memorial Hospital.Explore in story page.
May. 1970 Jackson History
Victims of McDuffie Riots Flood Emergency Room. Link opens story page.
In 1980, Jackson Memorial Hospital‘s emergency room was flooded with 200 patients injured during the McDuffie riots.Explore in story page.
Jul. 2012 Miracle Stories
Aspiring Model Suffers Severe Burns After Bathroom Catches Fire. Link opens story page.
In 1995, Feride Buch suffered severe burns to 80 percent of her body. She was rushed to Ryder Trauma Center, where she was in a medically-induced coma for weeks.Explore in story page.