Jackson Evolves to Support the Immigrant Community
The 1960s through the 1980s was a crucial period in Miami’s history, with an influx of immigrants from
Latin America coming to South Florida seeking economic and socio-political freedom.
The Spanish-speaking staff at Jackson Memorial was limited and, at times, other guests or volunteers
would translate between the medical staff and patients, which often created miscommunication. The
need for translators became noticeable to a group of employees who would later become part of
Jackson’s first Latin Affairs Department, established in 1976.
When Cuban-born Maria Elena Toraño’s son Eric came close to death because of a blood clot, physicians at
Jackson Memorial provided him with lifesaving care. This encouraged her to become the Latin Affairs
Department’s director. Also Cuban-born, Maria Rosa Gonzalez-Carrero became Jackson’s first salaried
interpreter in 1973, and later the associate director of the department.
The purpose of the Latin Affairs Department was to assist in language interpretation, improve the
hospital’s relationship with Miami’s growing Hispanic community, and to market Jackson to Latin
In 1981, Miami-Dade County passed an anti-bilingual ordinance declaring English the official language.
That caused Jackson’s Spanish-language programs to be restructured. The ordinance was later repealed
in 1993, with the Dade County Commission declaring that only medical information needed by a patient
could be translated into that person’s native language.
Feb. 2018 Employee Stories
My Sister, My Best Friend. Link opens story page.
In 1988, my sister, Martha Ochoa, began her career as a respiratory therapist at Jackson Memorial Hospital. At that point, I was just 13 years old, and unsure of what career path to take.Explore in story page.
Dec. 1920 Jackson History
The Growth of Miami’s Black Medical Community. Link opens story page.
For more than a century, African Americans have played an integral part in Miami’s socio-political development.Explore in story page.
Mar. 2018 Jackson History
Centennial Narrative – James Jones. Link opens story page.
James Jones was born at Jackson Memorial Hospital in October 1980 – one of several professional athletes and celebrities born at Jackson.Explore in story page.